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Frequently Asked Questions
Common questions about maintenance requests
What is a maintenance request form?
A maintenance request form is a written document used to report repairs or issues in a rental property. It ensures Property Managers and Landlords have a clear, documented trail of exactly what is broken, when it was reported, and when it was fixed.
What should be included in a maintenance request form?
A good maintenance request template should include the property address, tenant details, request date, a clear issue description, priority level, and permission to enter the unit. Our free tool captures all these details perfectly.
How do Property Managers and Landlords handle maintenance requests?
When a tenant reports an issue, Property Managers and Landlords track the request, assign it to a maintenance worker or contractor, and resolve it. Using a structured form or property management software ensures no request slips through the cracks.
What are the common maintenance request categories?
The most common maintenance categories include plumbing, electrical, HVAC (heating and cooling), appliance repair, structural issues, and pest control. Categorizing issues helps assign the right professional quickly.
How should tenants submit a maintenance request?
A tenant maintenance request should always be submitted in writing. This provides documentation for both parties. Property Managers can print this form as a blank template for tenants to fill out, or type the details in directly when a tenant calls.
What is a maintenance request priority level?
A priority level dictates how fast the issue must be resolved. An "Emergency" (like a burst pipe) requires immediate action. "Urgent" issues (like no heat) need fast attention, while "Routine" or "Low priority" issues can be scheduled during normal business hours.
Property & Tenant Details
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Property Information
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Maintenance Issue
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Maintenance_Request_Form.pdf
See how SimplifyEm can supercharge your property management
Trusted by thousands of Property Managers and landlords— manage properties, tenants & finances in one place.
Effortless Maintenance Tracking
Allow tenants to report issues quickly and track resolution progress seamlessly.
- Tenants can submit detailed requests online.
- Instantly update property expenses for seamless accounting.
- Set up automated recurring tasks for seasonal checks.
- Keep all maintenance communication securely logged.
Centralized Communication
Say goodbye to juggling apps. Unify all communication.
- Email, text, and portal messaging in one dashboard.
- Automated templates and text alerts for urgency.
- Keep stakeholders informed with one-click updates.
- Access historical chat logs and trails effortlessly.
📋 How to use
- Download the PDF (filled out, or printed blank for a tenant)
- Have the tenant fill out their request or sign to authorize the repair
- Hand it off to your vendor or maintenance team as a work order
- File the completed form for your accounting records