Handling Renter Complaints
Handling Renter Complaints
Posted 2 days ago

  Handle Renter Complaints As a property manager one of your jobs is to keep tenants happy. It can be most rewarding or on the other end it can be most frustrating and difficult part of the job as well. So, whenever a tenant makes a complaint it is very…

Handling Renter Complaints
Growing Property Business with Expanded Buying Power and Discounts
Growing Property Business with Expanded Buying Power and Discounts
Posted 2 days ago

  Grow Property Business • Low interest rates • Lenders looking for more business • Credit card companies looking for quality customers These are indicators of economic conditions which show that doors for growth opportunity are open. Recently Federal Reserve market committee left the short term interest rates alone. Not…

Growing Property Business with Expanded Buying Power and Discounts
Land Use Regulations and its Impact on Inventory, Rents and Roommates
Land Use Regulations and its Impact on Inventory, Rents and Roommates
Posted 4 days ago

  Land Rule Regulation and its Impact • In last five years, rents in cities where land use regulations are strict the rent has grown three times as quick as compared to the cities where land usage is less restrictive. • As a result of more strict land usage cities…

Land Use Regulations and its Impact on Inventory, Rents and Roommates
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Handling Renter Complaints

by Property Management Software on May 3, 2016


Handle Renter Complaints
 
Handle Renter Complaints

As a property manager one of your jobs is to keep tenants happy. It can be most rewarding or on the other end it can be most frustrating and difficult part of the job as well. So, whenever a tenant makes a complaint it is very important to handle the complaint in professional manner. Every single complaint must be taken seriously or there can be some very frustrated tenants.

Below are some suggestions on how to handle the complaints so that they can be resolved as quickly as possible.

Document the complaint
We can all remember complaints but it also very easy to forget them as there are other tasks to handle as well. Forgetting complaints means unhappy tenants and no clear resolution to the issue. That’s why don’t forget to document them.

Address the issue immediately
Try to address the issue immediately or as soon as possible whichever the case may be. It does not take long enough for a simple maintenance call about small issue to turn into complaint about management and responsiveness.

Investigate excessive noise complaints
If there is a legitimate complaint about blasting music in the night then landlord must take action and deal with the violating party promptly.

Consider if the complaint is legitimate
While it is property manager’s responsibility to handle all complaints but there will be times when there are no grounds for the complaint made. For example, complaining about the off white color of the wall is not complaint as tenant was aware of this prior to moving in.

Assign importance level to complain
While mangers want to deal with all complains equally, some complaints are more important than others. It is best to assign each complaint a priority level so that you do not forget about more urgent complaints while dealing with the others which are not so urgent.

Provide written response
While you want to speak to the tenants about the solving the problem, it is better to put it in writing reassuring that the issue has been dealt with in a timely fashion.

Whatever the nature of complaint may be handling then in proper order and in professional manner will keep everyone happy.

Give a try to see for yourself and utilize its migration package before the time expires.
For more info or staying abreast to the changes in its services, you can visit this link: http://www.simplifyem.com/pay-rent

Growing Property Business with Expanded Buying Power and Discounts

by Property Management Software on May 3, 2016


Grow Property Business
 
Grow Property Business

• Low interest rates
• Lenders looking for more business
• Credit card companies looking for quality customers

These are indicators of economic conditions which show that doors for growth opportunity are open. Recently Federal Reserve market committee left the short term interest rates alone. Not only this, but they also indicated fewer rate increases in future. This was not a surprise as markets have already capitulated the chance of rates and it also means that central bank knows that there is a risk of recession.

As a result of this the benchmark 10-year Treasury bond yield stayed below 2% as a result of which mortgage rates are all time low and are creating positive environment for refinancing and initiating new loans. Therefore, now is a prudent time to learn about the loan terms from your favorite institute and ask them about the incentives being offered in case the client refinance existing loan. This helps in opening new doors where you and your clients can enjoy lower debt maintenance costs and expand their investments.

The time is still favorable for acquiring and building residential rental units which can vary from duplexes to multi-unit apartment complexes. Your clients will appreciate when you help them in lowering their expenses and increase their net income. They will be loyal as they will know that you are also looking for their success

As a property manager now is also an auspicious time grow the business and you can begin by taking inventory of your technology, improving your workspace and by advertising your services. Many lucrative incentives and discount programs are available which can help you in your expansion plan. Now is the right time to contact your preferred vendor to find out how they can help you grow.

To know more how SimplifyEm Property Management Software can help you, visit this link: http://www.simplifyem.com/property-management-software

Land Use Regulations and its Impact on Inventory, Rents and Roommates

May 2, 2016

  Land Rule Regulation and its Impact • In last five years, rents in cities where land use regulations are strict the rent has grown three times as quick as compared to the cities where land usage is less restrictive. • As a result of more strict land usage cities are experiencing a large drop […]

Read the full article →

Simple Ways of Providing Better Services to Property Owners and Tenants

May 1, 2016

  Simple way to provide better service Customer service is a huge step which truly makes great property management companies great A strong reputation is easy to develop when you are best property management among your tenants, owners and even among your contractors. This helps such companies to rise above the competition and set a […]

Read the full article →

Some Tips to Make Sure that Rent Payments are collected on Time

May 1, 2016

  Collect Rent Payments on Time Making sure that tenant pay rent on time is vital but it is also the most irritating part of property management sometimes. While most of the tenants pay in full and on time it doesn’t mean that the process can be left on auto-pilot. Below are some ways to […]

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Rental Property Management and Fair Housing Act

April 30, 2016

  Rental Property Management In order to protect your property management company, you are required to understand the Fair Housing Act and comply with it. The rest of the post briefly discusses the Fair Housing Act. What is fair Housing Act? It is an act which intends to prevent the discrimination against the tenants. The […]

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Maintaining Single Family Vacant Properties

April 30, 2016

  Maintain Single Family Properties Maintaining vacant properties is not easy and can be very stressful but as a property manager it is you duty to do whatever you can in order to maintain value and integrity of the property and rental property management software can help in this regard. Use rental property management software […]

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Tax Breaks for Home Owners

April 30, 2016

  Tax Breaks for Home Owners Owning a home is a big expense but one good thing is that some of these expenses are tax deductibles. Read through the entire post to see how you can maximize homeownership on tax returns. Mortgage interests Mortgage interest up to $1 million (excluding principal) is deductible and this […]

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Different Mortgage Strategies for Millennial Generation and Gen X

April 30, 2016

  Mortgage Strategies for Millennial Generation Mortgage strategy differs with the phase of life due to difference in inflow of cash as • Early-career home buyers are light on cash • Mid-career home buyers are saving for the retirement • Retired persons are facing less income Below are some planning tips to help you make […]

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Putting Tax Refunds Back Into Home: Simple Tips

April 30, 2016

  Put Tax Refunds Back Are you getting tax refunds this year? Whether you are expecting few hundred dollars or few thousand dollars you can always put some of those in compliance with the suggestions given below. Pay the debts With home prices going upwards and interest rates still low many customers have taken home […]

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