The demand for the rental units is on the rise ever than before because of the current economic situation and millennial generation’s preference for the rentals and same is the case with the senior generation.
With so much demand there is a huge competition among the rental units which are available. So how can you make sure that your property stands out from the rest of units and deemed as desired location by the tenants?
The easiest way to achieve this or property manager for rental unit is to provide customer service which is exceptional.
Improve your responsiveness to the issues regarding maintenance and you have got yourself a strong relationship with the residents.
Proactive maintenance is the best way to reduce the emergency calls during the night and at any time of the day. The advantage of this approach is twofold.
• Renters will free of unwanted disruptions
• As a property manager you will save money on urgent repairs
Property manager for rental unit must check all the properties in their portfolio to make sure that they are in good condition so that recurring problems can be solved.
Respect tenants privacy
It is important to maintain tenant’s privacy for maintaining good relations. If you want to perform some maintenance work then ask the tenant before making any move. Ask them what time of the day would be best suited to them. It is important because your tenant can unusual working or sleeping hours.
Open and Timely Communication
Unforeseen issues will arise on the property no matter how proactive the property manager is. When such situation arises it is important to respond promptly and efficiently. Property managers must make sure to have a process in place for such situations so that tenants can communicate when necessary. Being accessible is a plus point for the business.
Follow up and follow through
Once the maintenance is done use the opportunity to ask the tenant weather they are satisfied with the contractor and its work. With online feedback system you can even ask the tenant to rate the contractor and quality of work to get more accurate feedback.
Keep track of all the payments, invoices and analyze them to prepare the reports to get the better picture of your business. With SimplifyEm property management software managing multiple properties is very easy. Not only you end up saving the time but you also save money in the whole process which means more profit.