FAQ > Tasks

Can tenant initiate maintenance requests from their portal?

Yes, tenants can initiate maintenance requests from their portal.For this the tenant must have their portal already setup. Please refer this for details: “How do I setup a place for Tenants/Owners/Vendors to login to see their information?”

Once the tenant logins to their tenant portal, they can click on the Task tab. This will take then to Task Center. Here they can click on Add Task to initiate a maintenance request.

Once in the task center, you can add the information about the maintenance request and save the task. The task would be created and will be visible in the Property Managers account.