FAQ > Online Rent Payments

How do I record a rent payment collected when there are insufficient funds in my tenant’s bank account?

When there are insufficient funds in your tenant’s bank account, you will be required to collect the overdue rent payment and record it manually on the worksheet.

Remember, SimplifyEm.com Property Management Software will continue to collect rent automatically for the next rent due date.

For example, your tenant was unable to pay the rent for June 1 st due to insufficient funds in their bank account and you collected the rent due on July 7 th . To enter this overdue rent, follow these steps:

1. Go to the property on the worksheet which has the tenant row.
2. Use the ledger located near the bottom left of the screen to enter the late rent payment on July 7 th :