FAQ > General Frequently Asked Questions
How can I be assured my data will be kept private and is my data secure?
Robust Security Measures for User Data Protection.
SimplifyEm employs a comprehensive set of security measures to safeguard user data and ensure secure transactions. It uses 256-bit SSL encryption, the same technology trusted by banks, to secure communication between browsers and the website, ensuring privacy and data integrity. SSH (Secure Shell) is also employed to securely transmit data over TCP/IP networks, protecting confidentiality, integrity, and authenticity.
Secure Data Storage
Data is stored in a state-of-the-art data center with strict physical access controls and advanced threat prevention technologies, including firewalls, VPNs, and antivirus systems. SimplifyEm’s PCI DSS compliance further ensures secure payment card data handling, while two-factor authentication (email and text OTP) adds an extra layer of login security.
User access roles can be customized to control permissions, restricting access to sensitive modules like banking functions, and ensuring users can only perform relevant tasks. Multi-factor authentication (MFA) verifies owner and vendor transactions before processing, adding additional security.
The platform operates on Amazon Web Services (AWS) infrastructure, aligned with top security standards such as SOC 1, SOC 2, ISO 27001, and GDPR compliance. It undergoes regular security audits and penetration tests to ensure protection.
SimplifyEm maintains 99.9% uptime with continuous monitoring, ensuring uninterrupted access to properties and data. The platform supports anonymity, requiring only an email address for login, and does not sell or rent personal information to third parties for marketing.
