Do you wish there was an easier way to communicate with tenants? Do you wish you could see a communication history instead of looking through old emails?
SimplifyEm Property Management Software makes it easier to communicate with tenants and helps you establish great relationships with them. SimplifyEm has the ability to mass print, email, text and publish notices to the tenant portal while simultaneously saving all of the communication for each tenant in their respective tenant file. The communication history is very detailed in letting you know what type of notice was sent, how it was sent and when it was sent. Templates are already pre-built in the system for rent receipts, lease renewals, rent reminders and late rent notices so you don’t have to start from scratch. The system automatically populates the notice with the correct tenant information so there is no need to manually edit each one. Customized letters or messages can also be sent in the event of an emergency such as a water shut off.
Tenants may not check their email every day, so SimplifyEm has a texting feature built in where you can mass text message all of your tenants directly to their mobile phone. Tenants can respond via text message and it will automatically appear in your SimplifyEm account where you can respond back. A full text message history is also saved on the tenant file for future reference. Texting is a great option to contact tenants faster and easier.
Tenant portals are a great way for tenants to do many things online without having to contact a property manager directly. The SimplifyEm tenant portal provides online payments, view the communication history and the ability to submit maintenance requests. The communication history in the tenant portal is the exact same as it appears in the property manager’s account. This eliminates confusion and everyone is on the same page.
Instead of manually sending notices, SimplifyEm can automate them. You can automate rent receipts, late rent notices, rent reminders and if you’re managing for other owners, owner statements. SimplifyEm automatically emails the notices for you on the day of your choice and this allows you to focus on more important tasks in the business.
SimplifyEm solved all tenant communication issues. No more looking for old emails or wondering if the tenant received the notice or not. Know that all of your messages are seen and know that everyone is up to date regardless of the matter. Avoid the back and forth with tenants and streamline your communication with SimplifyEm.
SimplifyEm has more features to help manage your properties including tracking income and expenses, rental advertising, tenant screening, e-sign for rental applications and leases, vendor management and twenty plus reports including Schedule E and 1099s. SimplifyEm has free live phone, email and text message support and free training for all customers. Grab a free two week trial here and test it out yourself.