Do you wish there was a better way to track maintenance requests and work orders? Now there is, SimplifyEm Property Management Software makes it easy and simple.
SimplifyEm has portals for tenants, owners and vendors. Portals provide a self service system that eliminates the unnecessary back and forth communication and improves response times.
The process of tracking a maintenance request is as follows. Tenants submit maintenance requests via the tenant portal. The property manager gets notified via email of the new maintenance request then assigns it to a vendor. The vendor gets notified via email and starts on the work order right away. Tenants and vendors can add pictures and detailed notes. All communication is saved and can be viewed at a later time. Once the vendor completes the work, the vendor can mark the work order as resolved in the portal. The tenant can also mark the work order as resolved in the portal. Once the work is completed, the property manager closes the work order and pays the vendor online or prints a physical check via SimplifyEm. This whole process is streamlined and saves property managers and landlords a lot of time every year. Portals also provide a professional experience that everyone can enjoy.
SimplifyEm can prioritize the work orders so the most urgent ones are completed first. Recurring items can be automatically scheduled daily, weekly, monthly or yearly. A calendar is available in SimplifyEm to see all of the maintenance requests and work orders for the month, week or day. Employees or assistants can be invited as sub-users and help with the workload, communication and coordination. Property managers can keep track of the progress of each work order and can run reports for any time period to see the maintenance and repairs done for a specific property or unit.
SimplifyEm not only can help with keeping track of maintenance requests and work orders, but SimplifyEm can also help with vendor management. SimplifyEm can keep track of all vendor contact information and all expenses, repairs and maintenance tied to specific vendors. Vendors can get paid via the online payment system or by a physical check that SimplifyEm can generate. When tax season comes around, SimplifyEM can automatically generate 1099 tax reports for each vendor inputting their correct information. Property managers can then print, email and e-file the 1099 reports. E-filing is sa great way to eliminate paperwork and increase productivity as all 1099s can be e-filed with one click.
SimplifyEm is a true all-in-one property management software for managing properties. SimplifyEm keeps track of all income and expenses, tenant and lease tracking, mass text and email of notices, renter’s insurance, manage bank accounts, create rental listings, send online applications and leases, run tenant screening reports, and generate over 20 reports including the Schedule E for taxes.
SimplifyEm provides free, unlimited customer training and world class live phone and email support. Take your rental business to the next level and sign up for a free 14 day free trial and test it out yourself (no credit card required).