FAQ > Online Rent Payments

What happens if I decide to cancel Online Rent Payment for my tenant? Will I lose the recorded rent amounts? How will I know the money transfer discontinued?

If you cancel online rent payment for a tenant, SimplifyEm.com Property Management Software will keep all the rent transactions that were recorded via online collection. You will not lose them. SimplifyEm.com Property Management Software will also notify both the landlord and the tenant that online rent payments have been cancelled and the tenant will have read-only access to their account.

To enable it again, you will have to setup Online Rent Payment again for the same tenant. See detail on “How do I setup Online Rent Payment for my tenant?“